Contact Us

We’d Love to Hear From You

Have a question about an order, need help choosing the perfect pet furniture, or just want to say hello? Our friendly support team is ready to help.

Get in Touch

  • Email: support@hatbase.shop
  • Phone: (323) 555-2604
  • Address: 1150 Brookside Dr 408, San Pablo, CA 94806, United States

Response Time

We typically respond to all inquiries within 1–3 business days. We do our best to get back to you as quickly as possible, so you’re never left waiting long.

Order & Shipping Info

Orders are processed within 1–3 business days and delivered within 7–15 business days. Flat-rate shipping is just $4.99 on every order.

Thank you for shopping with HATBASE — your pet’s comfort is our priority.